Dear valued customers-COVID-19 safety precautions and considerations- [270 KB]
This leaflet explains measures to help prevent the spread of COVID-19 in a bank branch.
This leaflet asks customers to cooperate when asked by the bank for identification or verification in order to prevent money laundering activities and fund transfer to terrorists.
Important Notice to Customers [336 KB]
This board is designed to ensure smooth communication with all customers by using pictogram designs of basic banking transactions and procedures. In addition to English, we have translated these boards in 13 different languages (including Japanese).
Pictogram communication board [1 MB]