News

Jul.24.2008

Japanese Bankers Association

Results of Survey on Illicit Deposit Withdrawals and Illegal Use of Accounts

JBA surveyed its 189 member banks on “Withdrawals using counterfeit cash cards,” “Illegal withdrawals using Internet banking” and other related topics, and released the findings on July 25.

The following changes have been made to the previous surveys.

(Surveys on Illegal Deposit Withdrawals: Tables 1 to 4)
- Compensation rates for the cases are newly published (only those cases which occurred within the last three months and for which the processing has been finalized at the time of the surveys).
- The period in “Withdrawals using stolen passbooks” refers to when the damages occurred (previously: when banks were notified by customers).
- “Withdrawals using counterfeit cash cards” and “withdrawals using stolen cash cards” include damages that occurred overseas.
- Cases in which spouses or relatives are illegally involved are excluded.

(Survey on Account Suspensions by Banks Due to Illegal Use: Table 5)
- The number and amount of suspended or cancelled accounts that remain unsolved are published, in correlation with enforcement of the Law on Remedies for Remittance Solicitation Fraud.

An overview of the findings is described in the tables below.

Table 1-1 Withdrawals Using Stolen Passbooks
Period	Cases	Amount (million yen)
Jan. ~ Mar. 2008	38	33

Table 1-2 Number of Compensated Cases, etc.
Period	Cases for which Processing was Finalized	Compensated Cases	Compensation Rate
Jan. ~ Mar. 2008	14	11	78.6%

Table 2-1 Withdrawals Using Counterfeit Cash Cards
Period	Cases	Amount (million yen)
Jan. ~ Mar. 2008	72	65

Table 2-2 Number of Compensated Cases, etc.
Period	Cases for which Processing was Finalized	Compensated Cases	Compensation Rate
Jan. ~ Mar. 2008	59	59	100%

Table 3-1 Withdrawals Using Stolen Cash Cards
Period	Cases	Amount (million yen)
Jan. ~ Mar. 2008	605	295

Table 3-2 Number of Compensated Cases, etc.
Period	Cases for which Processing was Finalized	Compensated Cases	Compensation Rates
Jan. ~ Mar. 2008	401	295	73.6%

Table 4-1 Illegal Withdrawals Using Internet Banking
Period	Cases	Amount (million yen)
Jan. ~ Mar. 2008	24	17

Table 4-2 Number of Compensated Cases, etc.
Period	Cases for which Processing was Finalized	Compensated Cases	Compensation Rates
Jan. ~ Mar. 2008	20	16	80.0%

Table 5-1 Account Suspensions and Cancellations by Banks Due to Illegal Use (Surveyed Banks: 187 member banks)
Period	Suspended	Cancelled	Total
Jan. ~ Mar. 2008	11,455	9,378(8,895)	11,938

The figures in parentheses are the number of cancelled accounts which had previously been suspended.

Table 5-2 Number and Amount of Suspended or Cancelled Accounts that Remain Unsolved (as of the end of 2008)
	Number of Accounts	Amount(million yen)
Number and amount of accounts which are separately managed by banks after suspension or cancellation	183,789	8,723
Amount of accounts which will be covered by the Law on Remedies for Remittance Solicitation Fraud	124,472	5,947
Accounts with amounts of less than 1,000 yen	(71,370)	(31)